Skip to Sub Navigation ↓

SSEandMe Cookie Notice

This is the cookie notice for www.sseutilitysolutions.com. It applies to information collected and used by SSEandMe Customer Services, which is a trading name of SSE Enterprise which are members of the SSE Group. When we refer to ‘SSE’, ‘we’, ‘us’, and ‘our’, we mean any of those SSE entities, as appropriate. This information is collected through instruments known as cookies and various other technologies, collectively referred to in this Cookie Notice as ‘cookies’.

View: 

Please review this Cookie Notice and our Privacy Notice.

What are cookies?

Cookies are small text files transferred and stored by your web browser to your computer or mobile device when you visit or use a website. Cookies allow websites to recognise your device and store some information about your preferences or past actions.

Cookies can be considered as ‘first party’ or ‘third party’ cookies depending on the domain that places them. First party cookies are cookies set by a website visited by the user. Third party cookies are set by a domain other than that of the website visited by the user, so if a user visits a website and a third-party organisation sets a cookie through that website, this would be a third-party cookie.

Cookies can also be considered as ‘persistent’ or ‘session’ cookies depending on their duration. Persistent cookies remain on a user’s device for the time specified in those cookies. They are activated every time that user visits the website that created the cookies, until the cookies expire or are disabled by the user. Session cookies allow the actions of a user to be linked during a single browsing session. A session starts when a user opens a browser window and ends when the browser window is closed, following which all session cookies are deleted.

Why do we use cookies?

We use cookies and other similar technologies to collect information about your browsing activity and about the device you have used to access our website (including the make, model and operating system, IP address, browser type and mobile device identifiers) so we can provide essential features and functionality on our website:

  • Make our website as easy and intuitive as possible for you to use
  • Monitor and analyse website usage and performance so we can measure the effectiveness of our website and improve it (including security)
  • Remember choices you make when visiting our website and recognise you when you return so you don’t have to remind us
  • Remember certain information about your browsing activity on our website, such as the web pages you have viewed and your preferences. This information can then be used to personalise and improve the way you interact with our website (for example, displaying content we think might be relevant to you based on your previous activity) and inform you of special offers and promotions tailored to your interests (where you have consented to receiving marketing communications from us).

The cookies used on our website can be broken down into one category:

  • Strictly Necessary

Strictly Necessary

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

You can set your browser to block or alert you about these cookies, but then some parts of the site will not work.

 

Cookie List

Strictly Necessary

  • OptanonAlertBoxClosed
    Hosted by sseutilitysolutions.co.uk
    This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust.  It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down.  It enables the website not to show the message more than once to a user.
    Duration – A few seconds
  • OptanonConsent
    Hosted by sseutilitysolutions.co.uk

    This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. It contains no information that can identify the site visitor.
    Duration – 30 days
  • eupubconsent
    Hosted by sseutilitysolutions.co.uk
    This cookie is used by the IAB Europe Transparency & Consent Framework to store the user’s consent to the data collection Purposes. The cookie holds an encrypted consent string that vendors participating in the framework can read and determine the user’s consent.
    Duration – 30 days

Managing cookies

When you visit our websites, you will be presented with a Cookie banner. It gives you the choice to accept the use of Cookies on the site or not. It will also present you with a link to our Cookie manager. Through the Cookie manager, you can choose to opt-in or opt-out of the types of Cookies active on our sites. You can also find out a bit more about what we use them for. Our Cookie manager will only remember your preferences for our site for the specific browser that you’re using at that time.

You can also manage your Cookie preferences at any time via this link: 

If you wish to change your Cookie settings generally, you can delete Cookies stored on your computer or change your privacy settings at any time via your browser settings.

  • Internet Explorer
  • Microsoft Edge
  • Chrome
  • Firefox
  • Safari
  • Opera

Who should I contact with a question or a complaint?

If you would like to contact us in relation to your rights or if you are unhappy with how we’ve handled your information, you may contact us by sending a letter:

SSE Enterprise Data Protection Specialist

c/o SSE Enterprise Assurance

Corporate Suite

Inveralmond House

200 Dunkeld Road

Perth

PH1 3AQ

or sending an email to EnterpriseDataProtection@sse.com

If you would like to contact our Data Protection Officer, you may do so using the following details:

EmailGroupDPO@sse.com

This notice was last updated in January 2021.

Get in touch