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Emergencies and Safety

Emergency phone numbers

We’re here 24 hours a day seven days a week should you encounter a problem with our equipment which supplies your heating, hot water, cooling or electricity supply.

You can contact us by telephone on 0800 316 2194. For non-urgent queries, please contact our customer service centre. Click here for contact details.
To find out what actions we’re taking to keep you save due to COVID-19, click here.